Staff was very kind and helpful. Mini bar prices were surprisingly low. Hop on hop off buses were only a 10-minute walk away. Nice restaurant in hotel and others in neighborhood. Italian restaurant two blocks away; Vietnamese only a block and a half. We had a terrace room which had furniture, ornamental lights, and a great view of the city. Large number of tv channels in multiple languages, if you need some time in the room away from sightseeing.
Rizzardi
May 2025
Affordable option in a perfect location with close proximity to cafes, restaurants, public transport and groceries. The room was very comfortable with complete amenities. We were very happy with the experience, especially with the very accommodating and polite staff. Everyone is warm and welcoming. Special thanks to Annie for finding a solution on our request for early check-in and late check-out, considering our odd flight schedules.
Jen
January 2025
The room was nice and clean, the staff were helpful and friendly, the metro connection from the airport to the hotel is perfect, though you need some 10-15 mins walk to the hotel from the metro station or to get a short bus ride from metro station to the hotel. The hotel itself is in a nice and quiet place but to get to the city center you need quite some walk down the hill.
Jeton
January 2025
we took the suite. amazing value for money. very comfortable with many windows and mini rooms (living room, dining room and bedroom) bed was comfortable. staff were very helpful and nice. gym was nice and rooftop was very cool. breakfast was very good.
Ahiad
November 2024
Good location near to bus stops to get to main station and town. Clean and comfortable. Breakfast was really good plenty of choice .
Steven
February 2024
Fantastic room, big and highly comfortable with a small couch and working desk. Perfect to rest and perfect to do some last minute working as well. Key people superbly friendly and proactive. Great location too in a very quiet street. Broad amounts of light coming in - Superb!
Nuno
February 2024
The location is perfect, close to the university I had a conference and to the park. Room 512 is very comfortable with the view on Jesus Christ statue and beautiful sunsets. Room is very well furnished, modern, equipped with all facilities, clean, and cozy. Staff is very helpful, friendly and kind. If not this hotel and the perfect staff I wouldn't be able to visit all the attractions of the beautiful Lisbon. I think the hotel SMY is the only hotel I know that has free shuttle for its guests and gets them to the city centre and back and even more, the driver is a very pleasant guide who tells very interesting and unknown facts about the Lisbon. The hotel has a gym also free for the guests. I recommend SMY hotel to every tourist wishing to visit Lisbon! Love SMY!
Tati-ana
February 2023
The room has enough space and is clean. We really liked the location of the hotel, not too busy and quiet but with lots of good restaurants. The botanical garden nearby was really nice, only a 5 minute walk from the hotel.
Isni
May 2025
Nice location, not noisy, the staff were helpful. First we didn’t get the room with a balcony we paid for but the hotel went an extra mile and provided us with a feee upgrade to a nicer room when we addressed the issue. I also asked for a sewing kit and the receptionist gave me their last one and I was able to fix my outfit
Olga
July 2024
Great staff very helpful and polite. Loved the shuttle bus to the centre of town! Enjoyed the buffet one evening it was very tasty and complimentary Port was a lovely touch.Hotel not overpriced. No QR code on the fridge so didn't use the mini bar Thanks Serge for going above and beyond behind reception 👍
Brid
May 2024
Reservations:
+1 (888) 385-8465